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This “KOKONUT Terms of Service” (hereinafter referred to as the “Terms”) governs the rights and obligations of users who become members (hereinafter referred to as “Members”) of the KOKONUT service (hereinafter “KOKONUT”), provided by the company (hereinafter the “Company”), as well as the rights and obligations of KOKONUT, the conditions and procedures for service use, and other relevant matters.
Please ensure you are familiar with these terms when signing up to avoid any inconvenience.
Article 1 [Purpose of the Terms]
These Terms stipulate the conditions and procedures for using the app services and related services provided by KOKONUT, the rights, obligations, and responsibilities of Members and the Company, and other necessary matters.
Article 2 [Posting and Amendment of the Terms]
1. The Company posts these Terms on its website or app in a way that allows applicants (hereinafter “Applicants”) to easily view them during the registration process. The Terms take effect upon approval of membership.
2. The Company may revise these Terms as needed, within the scope not violating relevant laws such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection. In such cases, the Company shall notify members at least 7 days in advance via the method mentioned in Paragraph 1, stating the changes, effective date, and reasons for revision.
3. If a Member does not explicitly express refusal by the effective date after the Company has notified about the revised Terms, the Member shall be deemed to have agreed to the revised Terms. However, the Member may explicitly express refusal and terminate the service agreement before the effective date.
Article 3 [Membership and Service Agreement]
1. An Applicant becomes a Member by agreeing to the Terms, registering a unique account and UID (user ID), password, email address, and personal information (name, date of birth, address, contact details, etc.), and receiving approval from the Company.
Article 4 [Precautions When Using the Service]
1. If a user logs in by entering credentials matching those approved by the Company, all actions taken during the session are considered to be made with the Member’s genuine intent and are recorded in the system.
2. The Company grants Members only the right to use the service under specified conditions. This right, any obligations or claims with the Company, or contractual status cannot be transferred, lent, gifted, or used as collateral to others. The Company bears no responsibility for damages arising from such actions.
3. Although the Company strives to provide services 24/7, temporary interruptions may occur due to maintenance, telecommunications issues, or other reasonable causes. In such cases, prior notice will be given. In unavoidable cases, notice will follow once the service is restored.
4. If a Member causes damage to the Company through illegal acts, the Company may claim legal compensation.
5. Due to contract termination or changes with partner companies or new service launches, the content of the service may change or end.
6. Recently, crimes such as smishing and pharming involving cryptocurrencies have increased. While the Company prioritizes security, many incidents are due to Members’ careless management of login information, Wi-Fi hacking, or personal data leaks via cloud services. Members are strongly encouraged to follow the Company’s security policies.
View status of third-party personal data provision
Destruction of personal data
How and when is the collected personal data destroyed?
Personal data is destroyed without delay after the purpose of collection is fulfilled.
However, data that must be retained under relevant laws is stored for the legally required period before destruction. Separately stored data will not be used for other purposes unless legally permitted.
Electronic files are permanently deleted using technical methods, and printed materials are shredded or incinerated.
Long-term inactive users’ data is managed as follows:
• “Inactive users” are those who have not used the service for 1 year.
• Their data is separated into a secure DB.
• Inactive users may request reactivation of their accounts.
Other information
User rights are protected as follows:
1. Users may view and edit their personal information at any time.
• Company App: Menu > My Page
2. Users may withdraw consent or request account termination at any time.
3. The Company does not collect personal data from children under 14. However, legal guardians may exercise rights under the law (access, correction, deletion, processing suspension, etc.).
4. During requests for correction or suspension, personal data will not be used or shared until the changes are complete. If already shared, the recipient will be notified.
5. Requests regarding access, correction, suspension, consent withdrawal, or contract termination may be made via the customer center by the user or legal guardian, and the Company will respond promptly.
6. Users are responsible for keeping their personal data up to date. Issues arising from incorrect entries are the user's responsibility.
7. Using someone else’s personal information to register or access the service may lead to disqualification and legal consequences.
8. Users are responsible for securing their personal info, passwords, and authentication credentials and must not transfer or lend them to others.
To protect users’ personal information, the Company makes the following efforts:
User information is encrypted.
The Company uses encrypted communication channels and stores sensitive data like passwords in encrypted form.
The Company strives to protect against hacking and viruses.
Systems are installed in restricted access zones and monitored 24/7. Antivirus programs are updated regularly, and new security technologies are researched and applied.
Access to personal data is minimized.
Access control standards are established for data systems and employees handling personal data, with regular audits.
Employees are trained regularly.
All staff receive ongoing training on data protection and security.
A dedicated data protection team is operated.
The Company appoints the following person responsible for data protection and to handle user inquiries and complaints.
Personal Data Protection Officer
• Officer: Joseph Kim
• Contact: kokonut.arts@gmail.com
Additional Policies
Any additions, deletions, or changes will be announced at least 7 days before enforcement through notices in the app. Important changes affecting user rights or obligations will be announced at least 30 days in advance.
Effective Date of Privacy Policy: July 1, 2025
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